Merchants' Credit Guide Company is a licensed, third-party collection agency. Operating out of Chicago for over 120 years, Merchants' Credit Guide Company helps companies recover outstanding debt by working with consumers to understand their overdue debt and making arrangements with them to resolve the debt.

See Less

A 'collection agency' is a third party agency which helps companies collect outstanding debt.

See Less

If you have been contacted by a collection agency, it is best to contact the agency right away. By contacting the collection agency, you can clearly communicate your intentions and the collection agency can work with you to resolve the debt. In most cases, you can set up an affordable playment plan. Contact Merchants' Credit Guide Company.

See Less

If you dispute the debt, it is important to contact the collection agency in writing, notifying them of the dispute, within 30 days of receipt of the first letter. As provided in the federal Fair Debt Collection Practices Act: Unless you notify this office within 30 days after receiving this notice that you dispute the validity of the debt or any portion thereof, this office will assume the debt to be valid. If you notify this office in writing within 30 days from receiving this notice that you dispute this debt or any portion thereof, this office will obtain a verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request this office in writing within 30 days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.

See Less

It depends on who Merchants' Credit Guide Company is collecting for. Some creditor/clients allow for credit reporting, some do not. If the account is more than 7 years old, the account cannot be reported to the credit bureaus.

See Less

You may request your credit report from the three major credit bureaus (TransUnion, Equifax, and Experian) at any time. The Federal Trade Commission has established a program where consumers can get free copies of their credit report once every 12 months from the three national credit reporting bureaus. For more information on this service, see www.annualcreditreport.com

See Less

If the collection agency reports the debt to the credit bureau, it may have an affect on your credit score rating.

See Less

We recommend you send the payment to us to minimize the delay in updating your account and stopping our collection efforts. Your account information will be updated and our client will be notified.

See Less